Privacy Policy
1. Commitment of Lavradores de Feitoria, Quinta Wines, SA
The protection of privacy and personal data is a fundamental commitment of Lavradores de Feitoria, vinhos de Quinta, SA to customers of its services and products and users of its institutional “Website” (www.lavradoresdefeitoria.pt).
Lavradores de Feitoria, vinhos de Quinta, SA recommends that you read this Privacy Policy and any updates. If the Privacy Policy is modified, the date of the last modification, available at the top of this page, will also be updated.
2. Data controller
As part of its activity, Lavradores de Feitoria, vinhos de Quinta, SA is the entity responsible for collecting and processing your personal data, and may use subcontracted entities to pursue the purposes referred to in this document.
3. What is personal data?
Personal Data is any information, of any nature and in any medium, relating to an identified or identifiable natural person. A person is considered identifiable if they can be identified directly or indirectly, for example by name, identification number, location data, an electronic identifier or other elements that allow the identification of that natural person.
4. What categories of personal data do we collect and process?
Lavradores de Feitoria, Vinhos de Quinta, SA collects and processes the following personal data:
Identification: Name; identification document number; tax identification number; nationality; date of birth Contacts: Address; telephone number; email address Profile: Nationality; country of residence; date of birth; gender; marital status; number of children Interests: Transaction history; hobbies; loyalty cards Electronic interactions: IP address; device identifiers and cookies.
5. Form and timing of collection of personal data
When and how do we collect your personal data?
We collect personal data with your consent or when you purchase services or products from Lavradores de Feitoria, vinhos de Quinta, SA, which can take several forms:
Orally or by telephone; In person; Email; Website
Your personal information may also be collected from publicly accessible sources or other sources, such as travel agencies or online booking platforms, whose responsibility for ensuring data protection and information security also applies.
6. Basis, Purposes and Duration of Personal Data Processing
Lavradores de Feitoria, Vinhos de Quinta, SA processes your data for specific purposes and in accordance with the legal basis in force. Lavradores de Feitoria, Vinhos de Quinta, SA uses your data based on the following grounds and in accordance with the following purposes:
For the purposes of contract execution and pre-contractual steps, we collect and process data for the purposes of:
- Reservations management;
Requests for quotes, information and confirmation of reservations;
- Management of billing, collection and payments;
- Providing information necessary for your reservation, related services or regarding the supply of products;
- Customer support services, based on your consent (if you are not our customer), we process data for the purposes of:
- Marketing actions or sales of new services or products;
- Sending newsletters;
- Loyalty programs; on the basis of compliance with legal obligations, we process your data for the purposes of:
- Complaints management;
- Communication of data to police, judicial, tax or regulatory entities; because you are our customer, and on the basis of our legitimate interest for the purposes of providing a better service, we process your data for the purposes of:
- Opinion, evaluation and satisfaction surveys;
- Carrying out market studies and statistical analyses;
- Scheduling contacts.
The data collected is processed and stored electronically in specific databases, created and maintained by Lavradores de Feitoria, vinhos de Quinta, SA or by entities contracted by it, in strict compliance with current legislation.
In the event of insufficient or incorrect data collected on the website, Lavradores de Feitoria, vinhos de Quinta, SA may prevent the provision of services, transactions or information requested by you. Likewise, when there is a legal or contractual obligation to be fulfilled, failure to provide personal data may result in non-compliance with the obligation in question.
Your personal data will be processed by Lavradores de Feitoria, vinhos de Quinta, SA only for the period of time necessary to achieve the defined purpose or, as applicable, until you exercise your right to object, right to be forgotten or withdraw consent. After the respective retention period has elapsed, Lavradores de Feitoria, vinhos de Quinta, SA will delete or anonymize the data whenever they should not be retained for a different purpose that may subsist.
There are cases in which the law requires the processing and storage of data for a minimum period of time, namely for 10 years for information data to be communicated to the Tax Authority for accounting or tax purposes or data relating to commercial bookkeeping, as well as for 7 years for the purpose of combating money laundering and terrorist financing.
Lavradores de Feitoria, Vinhos de Quinta, SA will process and keep your personal data for the period during which it maintains a contractual relationship with you. With regard to video surveillance of its facilities, Lavradores de Feitoria, Vinhos de Quinta, SA will only keep recordings of images and respective personal data for a maximum period of 30 days.
7. Transmission of Personal Data
Your data may be transmitted to subcontractors so that they can process it on behalf of Lavradores de Feitoria, vinhos de Quinta, SA, respecting the principle of confidentiality and the purposes for which it was collected, namely:
Online booking platforms; Similar entities owned by the Group that owns Lavradores de Feitoria, Vinhos de Quinta, SA;
In this case, Lavradores de Feitoria, vinhos de Quinta, SA will take the necessary contractual measures to ensure that subcontractors respect and protect the Customer's personal data.
The data may also be transmitted to third parties – entities other than Lavradores de Feitoria, vinhos de Quinta, SA or subcontractors – if the holder has consented or entities to whom the data must be communicated by law, such as the tax authority.
8. Rights of the holder of personal data
Under the terms of the General Data Protection Regulation, Lavradores de Feitoria, vinhos de Quinta, SA guarantees the right to access, rectify, delete, transfer, oppose the collection and processing of your personal data, as well as guaranteeing you the right to withdraw your consent to the processing of your data.
The holder of personal data also has the right to file a complaint with the company as well as with the supervisory authority, the National Data Protection Commission.
The exercise of these rights is free of charge, except if the request is manifestly unfounded or excessive, in which case a reasonable fee may be charged taking into account the costs. In order to exercise your rights, you must use the following address: winetourism@lavradoresdefeitoria.pt
The response to requests must be provided within a maximum period of 30 days, unless the request is particularly complex.
9. Security measures
Lavradores de Feitoria, vinhos de Quinta, SA has implemented the appropriate, necessary and sufficient logical, physical, organizational and security measures to protect your personal data against destruction, loss, alteration, dissemination, unauthorized access or any other form of accidental or unlawful processing.
10. International transfers
In certain types of processing, personal data collected by Lavradores de Feitoria, vinhos de Quinta, SA may be made available to third parties, which may involve their transfer outside the European Economic Area. In such a case, Lavradores de Feitoria, vinhos de Quinta, SA undertakes to ensure that the transfer complies with the applicable legal provisions, in particular with regard to determining the adequacy of such country with regard to data protection and the requirements applicable to such transfers.
The protection of privacy and personal data is a fundamental commitment of Lavradores de Feitoria, vinhos de Quinta, SA to customers of its services and products and users of its institutional “Website” (www.lavradoresdefeitoria.pt).
Lavradores de Feitoria, vinhos de Quinta, SA recommends that you read this Privacy Policy and any updates. If the Privacy Policy is modified, the date of the last modification, available at the top of this page, will also be updated.
2. Data controller
As part of its activity, Lavradores de Feitoria, vinhos de Quinta, SA is the entity responsible for collecting and processing your personal data, and may use subcontracted entities to pursue the purposes referred to in this document.
3. What is personal data?
Personal Data is any information, of any nature and in any medium, relating to an identified or identifiable natural person. A person is considered identifiable if they can be identified directly or indirectly, for example by name, identification number, location data, an electronic identifier or other elements that allow the identification of that natural person.
4. What categories of personal data do we collect and process?
Lavradores de Feitoria, Vinhos de Quinta, SA collects and processes the following personal data:
Identification: Name; identification document number; tax identification number; nationality; date of birth Contacts: Address; telephone number; email address Profile: Nationality; country of residence; date of birth; gender; marital status; number of children Interests: Transaction history; hobbies; loyalty cards Electronic interactions: IP address; device identifiers and cookies.
5. Form and timing of collection of personal data
When and how do we collect your personal data?
We collect personal data with your consent or when you purchase services or products from Lavradores de Feitoria, vinhos de Quinta, SA, which can take several forms:
Orally or by telephone; In person; Email; Website
Your personal information may also be collected from publicly accessible sources or other sources, such as travel agencies or online booking platforms, whose responsibility for ensuring data protection and information security also applies.
6. Basis, Purposes and Duration of Personal Data Processing
Lavradores de Feitoria, Vinhos de Quinta, SA processes your data for specific purposes and in accordance with the legal basis in force. Lavradores de Feitoria, Vinhos de Quinta, SA uses your data based on the following grounds and in accordance with the following purposes:
For the purposes of contract execution and pre-contractual steps, we collect and process data for the purposes of:
- Reservations management;
Requests for quotes, information and confirmation of reservations;
- Management of billing, collection and payments;
- Providing information necessary for your reservation, related services or regarding the supply of products;
- Customer support services, based on your consent (if you are not our customer), we process data for the purposes of:
- Marketing actions or sales of new services or products;
- Sending newsletters;
- Loyalty programs; on the basis of compliance with legal obligations, we process your data for the purposes of:
- Complaints management;
- Communication of data to police, judicial, tax or regulatory entities; because you are our customer, and on the basis of our legitimate interest for the purposes of providing a better service, we process your data for the purposes of:
- Opinion, evaluation and satisfaction surveys;
- Carrying out market studies and statistical analyses;
- Scheduling contacts.
The data collected is processed and stored electronically in specific databases, created and maintained by Lavradores de Feitoria, vinhos de Quinta, SA or by entities contracted by it, in strict compliance with current legislation.
In the event of insufficient or incorrect data collected on the website, Lavradores de Feitoria, vinhos de Quinta, SA may prevent the provision of services, transactions or information requested by you. Likewise, when there is a legal or contractual obligation to be fulfilled, failure to provide personal data may result in non-compliance with the obligation in question.
Your personal data will be processed by Lavradores de Feitoria, vinhos de Quinta, SA only for the period of time necessary to achieve the defined purpose or, as applicable, until you exercise your right to object, right to be forgotten or withdraw consent. After the respective retention period has elapsed, Lavradores de Feitoria, vinhos de Quinta, SA will delete or anonymize the data whenever they should not be retained for a different purpose that may subsist.
There are cases in which the law requires the processing and storage of data for a minimum period of time, namely for 10 years for information data to be communicated to the Tax Authority for accounting or tax purposes or data relating to commercial bookkeeping, as well as for 7 years for the purpose of combating money laundering and terrorist financing.
Lavradores de Feitoria, Vinhos de Quinta, SA will process and keep your personal data for the period during which it maintains a contractual relationship with you. With regard to video surveillance of its facilities, Lavradores de Feitoria, Vinhos de Quinta, SA will only keep recordings of images and respective personal data for a maximum period of 30 days.
7. Transmission of Personal Data
Your data may be transmitted to subcontractors so that they can process it on behalf of Lavradores de Feitoria, vinhos de Quinta, SA, respecting the principle of confidentiality and the purposes for which it was collected, namely:
Online booking platforms; Similar entities owned by the Group that owns Lavradores de Feitoria, Vinhos de Quinta, SA;
In this case, Lavradores de Feitoria, vinhos de Quinta, SA will take the necessary contractual measures to ensure that subcontractors respect and protect the Customer's personal data.
The data may also be transmitted to third parties – entities other than Lavradores de Feitoria, vinhos de Quinta, SA or subcontractors – if the holder has consented or entities to whom the data must be communicated by law, such as the tax authority.
8. Rights of the holder of personal data
Under the terms of the General Data Protection Regulation, Lavradores de Feitoria, vinhos de Quinta, SA guarantees the right to access, rectify, delete, transfer, oppose the collection and processing of your personal data, as well as guaranteeing you the right to withdraw your consent to the processing of your data.
The holder of personal data also has the right to file a complaint with the company as well as with the supervisory authority, the National Data Protection Commission.
The exercise of these rights is free of charge, except if the request is manifestly unfounded or excessive, in which case a reasonable fee may be charged taking into account the costs. In order to exercise your rights, you must use the following address: winetourism@lavradoresdefeitoria.pt
The response to requests must be provided within a maximum period of 30 days, unless the request is particularly complex.
9. Security measures
Lavradores de Feitoria, vinhos de Quinta, SA has implemented the appropriate, necessary and sufficient logical, physical, organizational and security measures to protect your personal data against destruction, loss, alteration, dissemination, unauthorized access or any other form of accidental or unlawful processing.
10. International transfers
In certain types of processing, personal data collected by Lavradores de Feitoria, vinhos de Quinta, SA may be made available to third parties, which may involve their transfer outside the European Economic Area. In such a case, Lavradores de Feitoria, vinhos de Quinta, SA undertakes to ensure that the transfer complies with the applicable legal provisions, in particular with regard to determining the adequacy of such country with regard to data protection and the requirements applicable to such transfers.